Want to book your next trip but worried about what happens if your trip can’t go ahead? Want to know more about how we are planning to keep travellers safe on our trips? This page should hopefully provide all you need to know.
We understand that flexibility is now a key factor when booking a holiday, and we believe our Covid Promise and Covid Viable Test provide that.
We believe these terms and conditions for making a booking are amongst the most generous in the travel industry right now, and we hope they will give you the confidence, when you feel ready, to go ahead and book your next adventure.
In conjunction with the WTTC (World Travel and Tourism Council) we are now happy to introduce you to some of the measures we are putting in place for the safety and peace of mind of both our clients and local staff.
Please note that these measures are not exhaustive and will evolve over time as we monitor and adapt to local and national public health recommendations. If you have any questions or concerns at all about any particular tour or destination, please don’t hesitate to contact one of our experts.
Our group tours remain amongst the smallest available with a maximum of 12 and an average of 9 on most of our departures. Having a smaller group size helps us more easily achieve the social distancing that is now part of the norm for most countries.
We cannot ensure your safety alone and we will need everyone who travels with us to take an equal share of responsibility in following guidelines and taking whatever precautions they can to help us keep you and any fellow travellers safe.
Anyone (including clients, tour-leaders, guides and drivers) who exhibits possible symptoms of coronavirus will be required to get themselves tested – with our full assistance, of course, if needed - at the earliest possible opportunity and to self-isolate until results are received. In the unfortunate instance of a positive result we will provide all and any assistance we can and ensure that everyone who may have come into contact with the affected party within the previous 14 days is notified as soon as possible as part of globally recognised track and trace schemes.
Thanking you in advance for supporting us in introducing these important measures to helps us make travel both fun and safe again!
Our updated FAQs can be found here where we have gone into some more detail and tried to pre-empt any questions you might have. However we are still available if you want to contact us. We are working with a reduced team, but we will respond to you as soon as we possibly can!
We hope that the combination of our Covid Promise and our Covid Viable test will give you the peace of mind and flexibility that travel in this new era seems to warrant.