Our experienced and knowledgeable team are here to inform and reassure you before you travel, and help in the unlikely event of anything going wrong whilst travelling.
“When my Dad fell and broke his hip in Turkmenistan, Wild Frontiers could not have helped more. You really know you are onto a winner when nothing is too much trouble when an accident happens.”
For our US clients, it should be noted that Wild Frontiers is a registered seller of travel with the [oag.ca.gov/travel ]State of California Department of Justice and this provides protection for your booking.
ATOL bonding gives you peace of mind and full financial protection. ATOL is a scheme for air holidays and flights managed by the Civil Aviation Authority (CAA) that protects you from losing money or being stranded abroad if the tour operator goes out of business. The CAA can give refunds to people who can’t travel and arrange for people abroad to fly home.
Flights booked through Wild Frontiers are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 5975. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. For more information,visit the ATOL website.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Wild Frontiers Adventure Travel Limited (ABTOT number 5228), and in the event of their insolvency, protection is provided for the following:
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EEA are only protected by ABTOT when purchased directly with Wild Frontiers Adventure Travel Limited.
Please note that bookings made with Wild Frontiers USA Inc are not protected by ABTOT Limited.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made